Always Open Online



Online ... all the time!

We all know the feeling of wanting to use a service now! Most services normally have working hours which are very often not convenient at all to users. This is exactly the reason that ADR point operates online…all the time!

Which are the services offered online?

  • Consumers can submit online the COMPLAINT FORM
  • Consumers can submit online a complaint to the European Online Dispute Resolution Platform
  • Consumers can submit a complaint to the YOUSTICE Platform
  • Consumers and traders can start online procedures for resolving their dispute any time they wish and ADR point will be there!
  • Consumers and traders can use any time they wish the ADR point live CHAT service to get answers to their questions
  • Parties to a dispute can use any time they wish the online negotiations platform Smartsettle

ADR point offers a new online dispute resolution world. Let's make use of it!

Is there an additional charge for the online service?

Absolutely none. The 24/7 service is completely free!

For more information contact the ADR point helpdesk at + 30 2310 510005 or online at