Dispute Resolution Procedures


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Information has greater value when is limited to what is necessary. This is what we do at ADR point. We show you how to easily make steps towards resolving a dispute.

ADR point Rules of Procedure

Each ADR Center of the world at the high level of ADR point has its own Rules of Procedure. Nothing  complicated. Simple and clear rules that guide you through the dispute resolution procedures. Read them by clicking on the icon below:



All you need to Know

Apart from the Rules of Procedure we have gathered all you need to know about consumer disputes in just a single page! In a way which is easy and friendly to follow. You can read through it by clicking on the little man with the shopping bags ... at the top of our homepage.

More information

So if there is anything you do not understand or want some extra information for online procedures contact us in one of the many ways we have available for you